Privacy Policy
This policy explains what Premier Renovations, Inc. collects when you use this website, why we collect it, who else sees it, and how to reach us about any of it.
The short version: we collect the details you type into our contact form so we can answer you, and basic information about how the site is used so we can keep it working. We do not sell your information. If you would rather we delete what you have sent us, call us at (704) 363-7557 or email premierrenovationscharlotte@gmail.com and we will.
How we handle your information
Who we are
Premier Renovations, Inc. is a residential general contractor based at 5931 McGregor Dr, Charlotte, NC 28227. We can be reached at (704) 363-7557 or premierrenovationscharlotte@gmail.com. We are the ones responsible for the information described here.
What you give us
Our contact form asks for your name, your email address, and a description of your project. It also has optional fields for your phone number and the kind of work you are planning. Nothing on this site asks for payment details, a Social Security number, or any other sensitive identifier, and you should not send those to us through the form.
If you call or email us instead, we keep whatever you tell us in that conversation for the same reasons described below.
What your browser gives us automatically
Like most websites, this one records some technical information when you visit: your IP address, the type of device and browser you are using, the pages you look at, and the site that sent you here. We use it to understand which pages people find useful and to spot problems.
What we do with it
We use what you send us to answer your question, arrange a walkthrough, price a project, and keep a record of work we have done or discussed. We use the technical information to keep the site working and to see which parts of it are worth improving. We do not use any of it to build advertising profiles, and we do not sell or rent it to anyone.
Who else is involved
Running a website means a few other companies handle small parts of it. These are the ones that can see anything about you:
- Our form handling service. When you submit the contact form, it goes to a service that records the submission and emails it to us. It also sends you a confirmation email.
- Google. The map on our contact page is embedded from Google Maps, so Google can see that your browser loaded it. We also use Google Analytics to count visits. If you follow a "Get directions" link, you leave this site for Google Maps.
- Our accessibility toolbar. The accessibility button on every page is provided by UserWay, which loads its own script to power it.
- Our image host. Photographs on this site are served from a content delivery network, which receives the request for each image.
We do not give your information to anyone else unless you ask us to, or unless we are legally required to.
Cookies and similar technology
This site does not set cookies of its own. The Google and UserWay services described above may set their own cookies or store data in your browser to do their jobs. Most browsers let you block or delete cookies in their settings, and this site will still work if you do.
Spam protection
If spam protection is switched on for our contact form, submitting the form sends a signal to Google's reCAPTCHA service so it can tell a person from an automated script. When that is running, the form page says so and links to Google's own privacy terms.
How long we keep things
We keep contact form submissions and the conversations that follow for [HOW LONG THE CLIENT WANTS TO KEEP ENQUIRIES], after which we delete them. Analytics information is kept on the schedule our analytics provider sets.
Your choices
You can ask us at any time what we hold about you, ask us to correct it, or ask us to delete it. Call (704) 363-7557 or email premierrenovationscharlotte@gmail.com and tell us what you would like done. You can also stop the analytics described above by using your browser's privacy settings or Google's own opt-out tools.
Children
This site is meant for homeowners arranging renovation work. It is not directed at children, and we do not knowingly collect information from anyone under 13.
Links to other sites
Where we link to another company, such as a map, a review page, or a social profile, that company's own privacy policy applies once you get there. We are not responsible for what they do with your information.
Changes to this policy
If we change how any of this works, we will update this page and change the effective date at the top of it.
Getting in touch
Questions about anything on this page can go to Premier Renovations, Inc., 5931 McGregor Dr, Charlotte, NC 28227, by phone on (704) 363-7557, or by email to premierrenovationscharlotte@gmail.com.